VitalLink Privacy Policy

Introduction

This Privacy Policy demonstrates our unwavering commitment to safeguarding your privacy and ensuring compliance with the highest standards of healthcare privacy laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may gather various types of personal and healthcare information, including but not limited to:

• Contact information (e.g., name, address, email, phone number)
• Health history and detailed medical records
• Health insurance particulars
• Information associated with medical appointments and treatments

How We Utilize Your Information

We utilize the collected information for the following essential purposes:

• Provision of high-quality healthcare services
• Efficient appointment scheduling and reminders
• Facilitation of healthcare billing and insurance claims processing
• Continuous improvement of our services
• Strict adherence to all legal and regulatory obligations

Disclosure of Your Information

We may disclose your information to the following parties solely as required:

• Responsible healthcare providers and professionals involved in your care
• Health insurance companies for legitimate billing and claims purposes
• Legal and regulatory authorities in strict compliance with the law

Your Rights

You possess the following rights with respect to your information:

• Access to your comprehensive medical records
• Request corrections to any inaccuracies in your records
• Request restrictions on specific uses of your information
• Request a comprehensive account of all disclosures

Security

We employ a multi-tiered security framework to safeguard your information from unauthorized access and misuse. However, it is important to note that while we take extensive measures to protect your data, no data transmission over the internet or electronic storage can guarantee absolute security.

Changes to Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices and to remain compliant with evolving legal requirements. We strongly advise you to review this policy regularly for any updates.

Contact Us

If you have any questions, concerns, or require clarification regarding our Privacy Policy or the handling of your information, please do not hesitate to contact our dedicated Privacy and Security team at security@vitallink.com.

This Privacy Policy was last revised on September 11, 2023.